FAQ

What is RedQor?  

RedQor is a talent acquisition company that specializes in providing IT, Cybersecurity and Software Development staffing solutions for MSP and MSSP companies.

In addition to our Talent Acquisition service, RedQor is a one stop solution for your cybersecurity needs encompassing SOCaaS, SaaS Management, Email Security and Awareness Training.

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What services does RedQor offer?  

RedQor offers a range of talent acquisition services including permanent staffing, contract staffing and managed staffing services for IT, Cybersecurity and Software Development roles.

We also partner with the leading security vendors and combine this with our teams’ know-how to provide white label security services to offer your customers, including SOCaaS, SaaS Management, Email Security and Awareness Training.

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What industries does RedQor serve?  

RedQor primarily serves MSP and MSSP companies, but also provides staffing solutions for companies in other industries that require IT, Cybersecurity and Software Development talent. 

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What sets RedQor apart from other talent acquisition companies? 

RedQor’s expertise in IT, Cybersecurity and Software Development staffing for MSP and MSSP companies sets it apart from other talent acquisition companies. Its focus on these specialized areas allows it to better understand the needs of its clients and provide more targeted staffing solutions. 

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What is your talent acquisition process?  

Our talent acquisition process involves identifying the client’s staffing requirements, sourcing candidates, screening resumes, conducting interviews, and performing background checks. We use a combination of AI-powered tools and human expertise to identify and recruit the best talent. 

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What is staff augmentation?  

Staff augmentation is a process of hiring skilled professionals to augment the existing staff of a company. It is a cost-effective way of hiring talent or filling in skill gaps within the existing team. 

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What types of staffing services do you offer?  

We offer IT, cybersecurity, and software development staffing services to MSPs and MSSPs. We provide professionals with a variety of skill sets, from entry-level to senior-level, to meet our clients’ staffing needs. 

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How does RedQor source candidates?  

RedQor sources candidates through a variety of channels including its own candidate database, online job boards, social media platforms, and through referrals. 

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How does RedQor ensure the quality of its candidates?  

RedQor has a rigorous screening and vetting process for its candidates that includes technical assessments, reference checks, and background checks. 

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How long does it take RedQor to find suitable candidates?  

The time it takes to fill a staffing requirement depends on various factors, such as the availability of talent, the complexity of the project, and the urgency of the requirement. However, we strive to provide quick turnaround times and typically fill staffing requirements within 4-6 weeks. 

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How does RedQor handle confidential information?  

RedQor takes the confidentiality of its clients and candidates very seriously and has GDPR compliant policies and procedures in place to ensure the security of all confidential information.

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What is the cost of your staffing services?  

RedQor’s fee structure varies depending on the specific staffing solution being provided and the duration of the engagement. Clients can contact RedQor for a customized quote. 

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What type of support do you offer during the staffing engagement?  

We offer ongoing support during the staffing engagement, including performance monitoring and feedback mechanisms to ensure that the talent we provide is meeting the client’s expectations. We also provide support for any issues or concerns that may arise during the engagement. 

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How do you handle employee benefits and payroll?  

We handle all employee benefits and payroll on behalf of our clients. We offer a comprehensive benefits package that includes health insurance, retirement plans, and other benefits. We also handle all payroll processing and tax filings, ensuring compliance with all applicable laws and regulations. 

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What happens if a hired candidate is not a good fit?  

If a hired candidate is not a good fit, we will work with the client to identify the issue and find a suitable replacement. We strive to ensure that our clients are satisfied with the talent we provide and will take all necessary steps to rectify any issues that may arise.