To meet today’s market demand, your MSP/MSSP needs to offer a cybersecurity component. However, setting up a cybersecurity practice is complicated — you need the right talents, processes, and technologies to create a holistic offering that will hold water in today’s fast-evolving security landscape.
Where to start if you’re ready to build a cybersecurity practice and expand your service offerings?
Why You Should Build a SOC Team
There are many benefits to having a SOC team. As more companies seek cybersecurity services, offering them will help you win more business, retain current clients, expand existing accounts, and add a recurring revenue stream to increase profitability.
Helping your clients stay safe also means you don’t have to spend as much time and resources responding to cybersecurity incidents and delivering remedial services. You can improve your profit margins, run a leaner team, and focus resources on strategic initiatives.
Not to mention, client satisfaction rises when everything goes smoothly. This can help you retain more clients and get more referrals to boost your sales and revenue.
What to Consider When Adding Cybersecurity Services to Your MSP/MSSP Offerings
To fend off today’s cybercriminals, you need to implement a layered approach that integrates multiple defensive mechanisms to protect your clients from a wide range of threat vectors. You should offer capabilities including SIEM, EDR, user and entity behaviour analytics (UEBA,) and vulnerability management.
However, having the right technologies isn’t enough. Critical SOC processes such as onboarding, training, and client communication are labour-intensive. To provide your clients with round-the-clock monitoring, you must hire staff to cover three shifts a day.
Moreover, to ensure that your clients are well-protected, your cybersecurity component must work seamlessly with your other services, such as network monitoring, device procurement, and perimeter protection.
Here are some key questions to ask when you consider adding cybersecurity services to your offerings:
- Which cybersecurity services do your clients need, and which ones will you offer?
- Do you have the appropriate resources in place?
- How much will you need to invest to get the services up and running?
- How much are your clients willing to pay for these services?
- How will you deliver the services operationally?
- What’s your go-to-market strategy to sell these offerings?
Build Your Own SOC Team Without Reinventing the Wheel
Running a security operations centre (SOC) can be cost-prohibitive. For instance, you need to hire, train, and retain specialised staff experienced in security information and event management (SIEM), endpoint detection and response (EDR), and more.
Not only do you have to orchestrate all the moving parts, but today’s MSPs and MSSPs also have to contend with staff shortages.
The good news is that you can leverage RedQor’s Cybersecurity Suite to get your cybersecurity practice up and running without substantial capital investment or high ongoing costs.
Here are the key components you need to build a holistic cybersecurity practice:
You should be able to access the right talents whenever you need them to meet market demand and fill skill gaps in your current team. Look for a provider that offers experienced personnel in all cybersecurity disciplines available on a project-by-project and longer-term basis to give you the flexibility and scalability you need to expand your service offerings.
Managed Cybersecurity and SOC-as-a-Service (SOCaaS)
Whether you want an alternative to recruiting an in-house team or to beef up existing capabilities, you can do so affordably by partnering with a SOCaaS and managed cybersecurity service provider. The partnership will allow you to resell services such as vulnerability management, intrusion detection, reputation management, regulatory compliance, controls and frameworks implementation, and more.
Cybersecurity Awareness Training
The best hardware and software can only go so far if your clients and their employees don’t follow cybersecurity best practices or compliance requirements. By offering cybersecurity training programs, you can improve the effectiveness of your services. Not to mention, you’ll need fewer resources to handle incident responses, so you can do more with less.
Cyber Liability Insurance
More businesses recognise the importance of cyber liability or data protection coverage to shield them from the financial costs of cyber attacks or data breaches. By offering these products in your packages, you not only help your clients avoid catastrophic financial damages but also add a recurring revenue stream to your business model.
Cybersecurity Suite For MSPs and MSSPs
RedQor offers all the key components you need to build a holistic cybersecurity practice.
You can mix and match our wide range of services to start your cybersecurity practice or enhance your current offerings. Our layered approach covers all the bases and provides your clients with comprehensive protection.
Contact us to see how our cost-effective staffing, enterprise-grade solutions, and framework-driven cybersecurity approach can help you grow your MSP or MSSP business.